Recent work by Erin Kelley
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Why women in Africa’s services industry must outperform men to overcome customer bias
Workplace discrimination by customers directly, and negatively, impacts women’s outcomes in the service industry in sub-Saharan Africa.
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How providing information can improve safety: Evidence from Kenya’s informal public transit sector
Traffic fatalities linked to informal transit are a disproportionately large cause of death in many low- and middle-income countries, but providing public information can improve safety
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The effects of monitoring technologies on contracts, employee behaviour, and firms: Evidence from Kenya
Monitoring technologies can improve firm performance, and importantly not at the expense of workers or society