Tech developments have made many things more efficient, convenient and cheaper — but there’s also a downside
Read "Do Credit Card Companies Screen For Behavioral Biases?" by Hong Ru and Antoinette Schoar here.
Antoinette Schoar discusses her work looking at technological changes in the financial services industry. Tech developments have made many things more efficient, convenient and cheaper — but there’s also a downside. Looking at the US credit card market, Schoar found that firms may deliberately target less sophisticated consumers and treat them differently from those that are more financially literate.
Editors' note: This video first appeared on VoxEU.