service delivery
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Promotion incentives for public servants and improved service delivery
Better public services can be achieved, at least in part, through public service promotions that are conducted in a fair and systematic manner
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Does bottom-up accountability work? Evidence from Uganda
Whilst bottom-up pressure from citizens can improve healthcare service delivery, there is a ceiling to the positive effects it generates
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Using satellite data to track improvements in infrastructure access and service delivery in South Africa
Evidence shows that satellite data is a useful tool for tracking improvements in infrastructure access and service delivery in rural areas
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Delivering health subsidies in developing countries
Contrary to existing service delivery literature, an audit finds that health workers effectively implement health subsidies in Ghana, Kenya and Uganda