monitoring

The advanced air quality monitoring system in China has led to improvements in local air quality, but also prompted local governments to strategically prioritise areas near the monitors in order to meet pollution control targets. This localised respo...

Monitoring drivers in Liberia raised effort on average, but broke the trust between managers and well-performing drivers

Governments can use satellites and machine learning technology to reduce illegal activity

Social media provides a powerful mechanism for citizens to make their voices heard, which spurs improvements in how governments regulate pollution

Providing performance feedback on delays in public service delivery speeds up bureaucrats, but faster delivery does not decrease corruption. Instead, positive feedback to well-performing bureaucrats worsens corruption.

Monitoring a programme by calling recipients is a cost-effective way to improve implementation quality

Decentralising the monitoring of public sector workers is cost-effective, but as central state capacity increases this advantage disappears

Bureaucratic output is negatively associated with monitoring and incentive schemes but positively associated with the autonomy of mid-level bureaucrats