Text-based behavioural messaging can reduce delinquency, with the most effective messages either referencing social norms, or sent to individuals with higher socioeconomic status or higher credit scores
Providing performance feedback on delays in public service delivery speeds up bureaucrats, but faster delivery does not decrease corruption. Instead, positive feedback to well-performing bureaucrats worsens corruption.
When SOEs are privatised their employees’ wages, particularly for the less educated, fall dramatically, which also has negative spillover effects on workers at other private sector firms.
